Shipping policy
Nuroo Kangaroo Shipping Policy
Last updated: November 8, 2026
Thank you for shopping with Nuroo Kangaroo! This policy explains how your order is processed and shipped.
Shipping Destinations
We currently ship to addresses within the United States only.
Order Processing and Printing
After your purchase, your order is submitted for fulfillment through our printing partner, IngramSpark.
Paperback books typically require approximately 3–5 business days for printing under standard Economy service. Production times may vary based on order volume, printing availability, holidays, and the service level selected.
Printing time does not include shipping transit time.
Shipping Charges
Shipping charges are paid by the customer and displayed at checkout. Available shipping methods and charges depend on the destination and selected shipping service.
Free shipping is not included unless specifically advertised.
Delivery Estimates
Delivery estimates begin after your book has been printed and shipped. Transit times vary by shipping method, destination, and carrier.
Delivery dates are estimates and are not guaranteed. Carrier delays, weather, and other circumstances may affect delivery.
Order Tracking
Tracking information will be provided when available. Tracking depends on the shipping method selected, as some services do not include tracking.
Please allow time for carrier tracking information to become available after shipment.
Address Changes and Cancellations
Please carefully review your shipping address before completing checkout.
Contact us immediately if you need to request an address change or cancellation. Because orders are submitted to our printing partner, changes or cancellations may not be possible once production has started.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us at support@nurookangaroo.com. We will work with you to resolve the issue in accordance with our Return and Refund Policy.
Contact
For shipping questions or order assistance, contact:
Nuroo Kangaroo Customer Support
support@nurookangaroo.com